We strive to provide our customers with the best possible experience and ensure their satisfaction with our course. We understand that circumstances may arise where you may want to request a refund for your purchase. Therefore, we have established the following return policy to assist you in such situations
To be eligible for a refund, you must submit a refund request within 7 days of your purchase date.You must send an email to
blackthornprod@gamedevrocket.com explaining why you are requesting a refund.
Once we receive your refund request email, our team will review your case.We aim to process refund requests within 5 business days of receipt.If your refund request is approved, we will cancel your access to the course.Refunds will be issued in the original form of payment.
Refund Conditions: Refunds will only be granted for the original purchase price of the course. If you decide to pay in monthly payments you will only be refunded for your first monthly payment.
Any additional expenses incurred, such as transaction fees or currency conversion costs, will not be refunded. If your refund request is approved, you will lose access to the course and all associated materials. Once a refund is issued, you will no longer be eligible for any updates, future releases, or support related to the course.
Non-Refundable Items: Course that has been fully completed or purchased beyond the 7-day refund period.
Contact Information: For refund requests or further assistance, please send an email to
blackthornprod@gamedevrocket.com. Provide us with your name, purchase details, and a detailed explanation of why you are requesting a refund. We will respond to your request as soon as possible and work with you to resolve the issue.
Please note that our return policy is subject to change without prior notice. We encourage you to review the policy periodically for any updates or modifications.